Patient & family guide · Shanghai

Shanghai Proton and Heavy Ion Center

上海市质子重离子医院

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Before you travel: Confirm the campus, appointment, emergency entrance, current hours and insurance terms directly with Shanghai Proton and Heavy Ion Center. This independent guide is not medical advice.
Official contact · International patients

Ask Shanghai Proton and Heavy Ion Center before you travel

Confirm department, campus, appointment route and required documents with the hospital. For an emergency in China, call 120.

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01 · Hospital overview

The hospital and its campuses

A Shanghai cancer treatment center at No. 4365 Kangxin Highway, Pudong New Area. The municipal health authority describes proton and heavy-ion radiotherapy. Published service hours are 08:00–17:00; verify individual clinic days and the current entrance.

Existing Shanghai Proton and Heavy Ion Center entrance and grounds
Existing Shanghai Proton and Heavy Ion Center entrance and grounds · Official image source ↗

Shanghai center

上海市质子重离子医院 上海市浦东新区康新公路4365号

Google Maps ↗ · 高德地图 ↗

Source: Official hospital or government page ↗

02 · What can be treated

Clinical departments and specialist care

Shanghai municipal information identifies nasopharyngeal, intracranial or skull-base, lung, breast, prostate, pancreatic and liver cancers among conditions assessed or treated. Particle treatment suitability depends on a specialist review of stage, prior therapy and imaging.

Clinical staff at a radiotherapy treatment station in the Shanghai municipal healthcare profile
Clinical staff at a radiotherapy treatment station in the Shanghai municipal healthcare profile · Official image source ↗

Source: Official hospital or government page ↗

03 · Treatment & technology

Procedure-level evidence matters

Proton therapy and heavy-ion radiotherapy for tumors are expressly listed by Shanghai’s health authority. Photographs of treatment facilities support the setting, not the choice of treatment for an individual patient. Equipment proposed for the hospital’s second-phase expansion is not a current treatment claim.

Radiotherapy treatment room photographed for the Shanghai municipal hospital directory
Radiotherapy treatment room photographed for the Shanghai municipal hospital directory · Official image source ↗
Hospital clinical team positioning a patient at the particle therapy machine
Hospital clinical team positioning a patient at the particle therapy machine · Official image source ↗

Source: Official hospital or government page ↗

04 · International patients

International patient services

The Shanghai municipal international medical listing specifies service in English, Japanese and German. Another municipal language page lists French; confirm available interpreter and physician language for your appointment. International patient email, translation support and remote consultation were not established.

Source: Official hospital or government page ↗

05 · Appointments

Book through the hospital’s channels

For current assessment or scheduling call +86 21 3829 6600 or +86 21 3829 6666 extension 51000 or 51001 on working days 08:00–12:00 and 13:00–16:30, excluding public holidays. Ask what pathology reports, images and previous treatment summaries to submit.

Hospital-published patient pathway: consultation, multidisciplinary review, planning, quality checks, treatment and follow-up (2020)
Hospital-published patient pathway: consultation, multidisciplinary review, planning, quality checks, treatment and follow-up (2020) · Official image source ↗

Source: Official hospital or government page ↗

06 · First visit

Arriving for your appointment

A hospital-published 2020 pathway describes initial specialist assessment, multidisciplinary review, treatment planning, quality checks, treatment and follow-up. It does not establish today’s check-in floor or document checklist. Ask about pathology, prior imaging and whether an assessment is required before travelling.

Source: Official hospital or government page ↗

07 · Emergency

Emergency care and its limits

A 24-hour emergency department, international emergency hotline and emergency entrance were not confirmed. The listed 08:00–17:00 hours describe service access, not 24-hour emergency care. In an emergency in China, call 120.

Check before arrival: The city lists patient service hours 08:00–17:00 and weekday consultation phone hours, but does not establish a 24-hour emergency department. For an emergency call 120; confirm the appropriate acute-care facility.

Source: Official hospital or government page ↗

08 · Inpatient & family

Ward services and companions

The reviewed official service profile does not specify inpatient room categories, visitor hours, overnight companions, meals or onsite accommodation. Ask the hospital what inpatient and family arrangements apply to the treatment plan.

Source: Official hospital or government page ↗

09 · Costs & insurance

Ask for the current estimate

Public international patient prices: Not publicly available in reviewed sources. The Shanghai health listing names direct-pay arrangements with MSH China, CPIC, AIA Life and Cignacmb Health. Verify your individual plan, any upfront deposit and exclusions before booking.

Source: Official hospital or government page ↗

10 · Patient & family logistics

Getting there and moving around

Use No. 4365 Kangxin Highway for maps. Confirm the correct entry point, transport, parking and mobility assistance with the service desk. Treatment may involve multiple visits, so ask for an individualized schedule before arranging travel or lodging.

Source: Official hospital or government page ↗

Hospital location · Map services

Open the right campus on a map

These are address searches, not verified map pins. Check the booked building and entrance with the hospital.

Shanghai center

上海市质子重离子医院 上海市浦东新区康新公路4365号

Google Maps ↗ · 高德地图 ↗

11–12 · Official access & evidence

How this page was checked

Source-backed The links below support the corresponding statements. Information marked as unknown should be confirmed directly. Reviewed 25 September 2026.

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