Patient & family guide · Shanghai

Shanghai General Hospital

上海市第一人民医院

Ask the hospitalAsk HospitalScopeHow to bookOfficial website ↗

AI-enhanced visual based on an official photograph ↗; fine details may differ from the actual building.

Before you travel: Confirm the campus, appointment, emergency entrance, current hours and insurance terms directly with Shanghai General Hospital. This independent guide is not medical advice.
Official contact · International patients

Ask Shanghai General Hospital before you travel

Confirm department, campus, appointment route and required documents with the hospital. For an emergency in China, call 120.

HospitalScope support

Ask us about this guide

Ask about a missing source or translation. We cannot diagnose, recommend treatment, book appointments or speak for the hospital.

Email HospitalScope ↗Chat on WhatsApp ↗Use the hospital contacts above for clinical questions.
01 · Hospital overview

The hospital and its campuses

Founded in 1864. The Shanghai international-services directory locates its international services on floors 6, 9 and 10 at No. 86 Wujin Road, Hongkou. The hospital separately gives No. 100 Haining Road as the North campus main entrance; verify which entrance serves your appointment. The separate South Songjiang campus is shown in one case image.

North international medical clinic · Wujin Road

上海市第一人民医院北部国际医疗保健中心 上海市虹口区武进路86号

Google Maps ↗ · 高德地图 ↗

North campus main entrance · Haining Road

上海市第一人民医院北部 上海市虹口区海宁路100号

Google Maps ↗ · 高德地图 ↗

VERIFIED · municipal listing Source: Evidence source ↗

02 · What can be treated

Clinical departments and specialist care

The municipal listing describes ophthalmology, urology and other clinical departments. Hospital ophthalmology information covers cataracts, glaucoma and retinal disease; its published kidney transplant case involves urology, nephrology and multidisciplinary teams. Ask for a clinical review for a particular diagnosis.

Clinical staff operating blood-purification equipment in a hospital-published 2025 kidney transplant case report
Clinical staff operating blood-purification equipment in a hospital-published 2025 kidney transplant case report · Official image source ↗

REPORTED · source publication Source: Evidence source ↗

03 · Treatment & technology

Procedure-level evidence matters

Hospital reporting details a 2025 highly sensitized kidney recipient treated with protein-A immunoadsorption and a pre-implantation biopsy. Separate coverage documents robot-assisted gynecological surgery at the South Songjiang branch. Each represents a reported case, not a guarantee of availability at the North campus.

Robot-assisted gynecological operation at Shanghai General Hospital South Songjiang branch, not the North international clinic
Robot-assisted gynecological operation at Shanghai General Hospital South Songjiang branch, not the North international clinic · Official image source ↗

REPORTED · source publication Source: Evidence source ↗

04 · International patients

International patient services

The Shanghai municipality lists English, Japanese and Russian and 24-hour service. The hospital IMCC describes outpatient, inpatient and emergency intake, assistance across laboratory, imaging and pharmacy, and multilingual nursing. Verify language coverage, home-visit eligibility and the current receiving location.

VERIFIED · municipal listing Source: Evidence source ↗

05 · Appointments

Book through the hospital’s channels

Official international contacts: +86 21 6324 3852 or +86 21 6324 0090 extension 6413; email imcc@shgh.cn. Tell the center your specialty, date and intended North-campus entrance. Confirm any insurance preauthorization directly.

VERIFIED · municipal listing Source: Evidence source ↗

06 · First visit

Arriving for your appointment

For the North international service, confirm whether to use No. 86 Wujin Road or the main entrance at No. 100 Haining Road and which of floors 6, 9 or 10 handles registration. The IMCC describes staff coordination for consultation, lab, imaging and medicines; request a passport and records checklist.

REPORTED · source publication Source: Evidence source ↗

07 · Emergency

Emergency care and its limits

The municipal profile says international medical service is open 24 hours and the hospital IMCC separately describes emergency care. Ask which entrance currently receives international emergency patients, what services are staffed overnight and which language is available. Call 120 for immediate emergencies.

Check before arrival: Shanghai municipal international medical directory lists this center as open 24 hours. Call the hospital first for present international emergency intake, receiving entrance, specialist availability and insurance. Call 120 for immediate emergencies.

VERIFIED · municipal listing Source: Evidence source ↗

08 · Inpatient & family

Ward services and companions

The hospital IMCC describes inpatient services and 70 VIP rooms, including suites. Room availability, pricing, family overnight stay, meals and visitation depend on ward and admission; confirm them before travel.

REPORTED · source publication Source: Evidence source ↗

09 · Costs & insurance

Ask for the current estimate

A complete current international price list: Not publicly available in reviewed sources. The hospital IMCC describes cash, check and credit-card payment, while Shanghai lists participating insurers. Request a written estimate, insurer authorization and confirmation of payment methods before arrival.

REPORTED · source publication Source: Evidence source ↗

10 · Patient & family logistics

Getting there and moving around

Use the mapped North-campus Wujin Road international-service address and Haining Road main entrance as distinct access points. Confirm the actual entrance, accessible route, parking, pharmacy, lab/radiology floor and companion waiting area. Do not use the South campus surgery photo for North-campus directions.

Hospital-published 2025 clinical image accompanying the kidney transplantation report; this is a case illustration, not a room catalogue
Hospital-published 2025 clinical image accompanying the kidney transplantation report; this is a case illustration, not a room catalogue · Official image source ↗

VERIFIED · municipal listing Source: Evidence source ↗

Hospital location · Map services

Open the right campus on a map

These are address searches, not verified map pins. Check the booked building and entrance with the hospital.

North international medical clinic · Wujin Road

上海市第一人民医院北部国际医疗保健中心 上海市虹口区武进路86号

Google Maps ↗ · 高德地图 ↗

North campus main entrance · Haining Road

上海市第一人民医院北部 上海市虹口区海宁路100号

Google Maps ↗ · 高德地图 ↗

11–12 · Official access & evidence

How this page was checked

Source-backed The links below support the corresponding statements. Information marked as unknown should be confirmed directly. Reviewed 25 September 2026. VERIFIED means checked against a municipal service listing; REPORTED means a hospital publication or official-channel report described the case or capability. Neither status guarantees current availability or individual eligibility.

Ask hospitalWhatsApp us