Patient & family guide · Shanghai

Shanghai Children’s Medical Center

上海交通大学医学院附属上海儿童医学中心

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Before you travel: Confirm the campus, appointment, emergency entrance, current hours and insurance terms directly with Shanghai Children’s Medical Center. This independent guide is not medical advice.
Official contact · International patients

Ask Shanghai Children’s Medical Center before you travel

Confirm department, campus, appointment route and required documents with the hospital. For an emergency in China, call 120.

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Ask about a missing source or translation. We cannot diagnose, recommend treatment, book appointments or speak for the hospital.

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01 · Hospital overview

The hospital and its campuses

Shanghai’s 2024 international directory lists floors 13–14 at No. 101 Beiyuan Road, Pudong. A later 2026 patient report instead specifies the International Medical Department at Building 2, floor 14, No. 1678 Dongfang Road. These are conflicting arrival instructions; confirm the CURRENT entrance, building and floor when booking.

2026 patient guide · verify current entrance

上海儿童医学中心国际诊疗部 上海市浦东新区东方路1678号2号楼14楼

Google Maps ↗ · 高德地图 ↗

2024 municipal directory · confirm before travel

上海儿童医学中心国际诊疗部 上海市浦东新区北园路101号13-14楼

Google Maps ↗ · 高德地图 ↗

REPORTED · source publication Source: Evidence source ↗

02 · What can be treated

Clinical departments and specialist care

The municipality lists childhood blood cancers, congenital heart disease and malformations, rare genetic and metabolic disorders, and selected cerebral-palsy rehabilitation. Its international service should first review the child’s records to identify an appropriate specialty.

Hospital-provided operating room scene in a reported case of surgery for a child with a rare skin disease
Hospital-provided operating room scene in a reported case of surgery for a child with a rare skin disease · Official image source ↗

VERIFIED · municipal listing Source: Evidence source ↗

03 · Treatment & technology

Procedure-level evidence matters

The municipal listing explicitly describes congenital-heart surgery and selective dorsal rhizotomy for selected cerebral-palsy cases. Hospital-supplied reporting documents finger-separation surgery for a child with epidermolysis bullosa. Each procedure requires individual specialist assessment; the case does not predict an outcome.

Shanghai Children’s Medical Center physician speaking with the parent of a child in an international patient report
Shanghai Children’s Medical Center physician speaking with the parent of a child in an international patient report · Official image source ↗

VERIFIED · municipal listing Source: Evidence source ↗

04 · International patients

International patient services

Shanghai lists English service; a municipal patient feature describes multilingual volunteers and parent-centered support. The published clinic hours are weekdays 08:00–19:30 and weekends 08:00–16:30. Confirm any interpreter, international inpatient support and remote pre-assessment for your language and date.

VERIFIED · municipal listing Source: Evidence source ↗

05 · Appointments

Book through the hospital’s channels

Call +86 21 3862 6948 or +86 21 3862 6141 during the municipal published clinic hours. The 2024 directory lists scmcvip@163.com for QUESTIONS but explicitly says EMAIL RESERVATION IS NOT SUPPORTED; a 2026 report prints a different email spelling, scmc-vip@163.com. Telephone the hospital to resolve the email and location differences.

VERIFIED · municipal listing Source: Evidence source ↗

06 · First visit

Arriving for your appointment

Give the hospital the child’s age, diagnosis and available reports before scheduling. The two published international-department addresses differ. Request written confirmation of the current entrance, floor, documents needed, guardian check-in, test location and report-collection process.

REPORTED · source publication Source: Evidence source ↗

07 · Emergency

Emergency care and its limits

Daytime/evening international outpatient hours should not be treated as a 24-hour international emergency service. Ask the hospital which pediatric emergency entrance currently receives overseas patients and whether translation is available. Call 120 for urgent transport.

Check before arrival: The Shanghai international clinic listing gives daytime and evening appointment hours. It does not establish a 24-hour INTERNATIONAL emergency intake. Verify the receiving pediatric emergency entrance directly and call 120 for urgent assistance.

VERIFIED · municipal listing Source: Evidence source ↗

08 · Inpatient & family

Ward services and companions

A 2026 case report says overseas children have been admitted to the hospital, but does not document current international family-room types, companion rules, visiting hours or meals. Confirm the actual ward, one-parent stay and language support before an admission.

REPORTED · source publication Source: Evidence source ↗

09 · Costs & insurance

Ask for the current estimate

A current international consultation or procedure price list: Not publicly available in the reviewed sources. Shanghai’s municipal listing names insurers offering conditional direct payment; eligibility depends on authorization and policy terms. Request a written estimate and deposit instructions.

VERIFIED · municipal listing Source: Evidence source ↗

10 · Patient & family logistics

Getting there and moving around

Before travel reconcile the 2024 Beiyuan Road floors 13–14 entry with the 2026 Dongfang Road Building 2 floor-14 directions. Ask for a current map, accessible entrance, parking, pharmacy, meals and accommodation near the actual receiving site.

Medical staff discussing treatment with the family of an international pediatric patient in a reported case; child’s face obscured in the source
Medical staff discussing treatment with the family of an international pediatric patient in a reported case; child’s face obscured in the source · Official image source ↗

REPORTED · source publication Source: Evidence source ↗

Hospital location · Map services

Open the right campus on a map

These are address searches, not verified map pins. Check the booked building and entrance with the hospital.

2026 patient guide · verify current entrance

上海儿童医学中心国际诊疗部 上海市浦东新区东方路1678号2号楼14楼

Google Maps ↗ · 高德地图 ↗

2024 municipal directory · confirm before travel

上海儿童医学中心国际诊疗部 上海市浦东新区北园路101号13-14楼

Google Maps ↗ · 高德地图 ↗

11–12 · Official access & evidence

How this page was checked

Source-backed The links below support the corresponding statements. Information marked as unknown should be confirmed directly. Reviewed 25 September 2026. VERIFIED means checked against a municipal service listing; REPORTED means a hospital publication or official-channel report described the case or capability. Neither status guarantees current availability or individual eligibility.

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